At Deepform, we aim to provide a seamless and enjoyable experience for all our users. However, we understand that disputes may arise from time to time. This document explains how we handle such disputes.
In the event of a dispute, the first step is to contact our Customer Support team. You can reach out to us through our contact form or directly via email. We will do our best to resolve your issue as quickly as possible.
If your dispute cannot be resolved by our Customer Support team, the issue will be escalated to our Dispute Resolution team. They will review all the details of the dispute and make a final decision.
If you are still unsatisfied with the decision made by our Dispute Resolution team, you may choose to involve a third-party mediator. Please note that any costs incurred during this process will be your responsibility.
We value your trust and satisfaction, and we will always strive to resolve any disputes in a fair and timely manner.